Delight


Written by RDSi

Seven commandments you can follow to delight your customers.

This interactive session focuses only on delight that has real impact on behaviour, attitude and loyalty. Using brainstorming and team exercises the workshop produces tailored implications for your business and how to conduct your research.

Designed to be beneficial for a range of stakeholders across all levels, including: marketers, product and service managers, client account managers, directors, and insight and brand managers, this workshop will give you:

  • Key insights into the psychology and measurement of delight
  • A demonstration of why delight is so important
  • Seven ways you can strive to delight customers
  • Tailored implications for you and your business
  • A fun and interactive session for teams of 3 or more

If you are interested, contact:

Tim, and let us know dates that are best for you.

Stop just satisfying and start delighting!